Contact Noursolve
Email us when the guidance below does not solve your problem. Typical response time: within 2 business days.
nh313264@gmail.comThis is our current support address. The two-business-day timing is a target, not a guarantee.
Browse help topics
Account & Login
- Forgot your password? Open the sign-in page, choose “Forgot your password?”, enter your account email, and follow the emailed link.
- If the reset email does not arrive, check spam or junk, confirm the email spelling, wait a few minutes, then request one new link.
- Change your display name or currency, sign out, download your data, or manage account deletion in Settings.
Tasks & Organization
- Add a task with a title and optional notes, date, time, category, and priority.
- Use the status filters to find open or completed work. Search checks task titles and notes.
- If a recent change is missing, check your connection, reload the page once, and try the action again.
Money & Budgets
- Record income or expenses with an amount, date, category, and optional note.
- Set monthly category limits in Money to compare your spending with your budget.
- Noursolve is an organization tool, does not connect to your bank, and does not provide financial, tax, or legal advice.
Bills & Savings
- For bills, set the amount, due date, recurrence, and reminder timing, then mark the bill paid when complete.
- For savings, set a target amount and date, then update the saved amount as it changes.
- Check dates and amounts carefully if a progress total or upcoming bill does not look right.
Premium & Billing
- The Premium page shows the current monthly and yearly prices before checkout.
- Use Manage billing on the Premium page to update a payment method or view provider-issued invoices.
- Cancel from the Premium page. Premium remains available through the paid period shown there.
- If a payment or plan update looks incomplete, reopen Premium so Noursolve can check the latest status. Contact us if it still looks wrong.
- For cancellation and payment terms, read the Subscription & Cancellation Policy. Support cannot promise a refund outside that policy.
Privacy & Data
- Download the information you entered from Settings before making permanent account changes.
- Settings lets you remove your entries while keeping your account, or permanently delete your account and associated data.
- For questions about how information is handled, review the Privacy Policy or email support.
Technical Problems
- Check your internet connection, reload the page once, and try the action again.
- Make sure your browser is up to date. If possible, check whether the same problem happens in another browser.
- Write down any friendly error message you see, but do not copy technical credentials or private account information.
How to report a technical problem
Email the details below so we can understand and investigate the issue:
- What you were trying to do.
- What happened, including the exact friendly message shown if there was one.
- What you expected to happen.
- Your device and browser, if relevant — for example, iPhone with Safari or a laptop with Chrome.
- The approximate date, time, and time zone when it happened.
Protect your private information
Never email passwords, payment card numbers, security codes, API keys, authentication tokens, recovery links, or other private credentials. Noursolve support does not need them to investigate a problem.